What is Data Centre Connect?

Data Centre Connect provides Ethernet Layer 2 private network connections (point-to-point or point-to-multipoint) between data centres. This ensures secure, high-speed connectivity for data replication, disaster recovery, or workload distribution without relying on public internet infrastructure.

How many data centres are covered under this service?

Coverage: Most public data centres in the Klang Valley are included. Custom Requests: For specific locations or private data centres, contact us for the latest coverage list.

What are the bandwidth options and contract terms offered for this service?

Bandwidth: 100Mbps to 1Gbps (scalable; higher speeds available on request). Contract Term: Minimum 1 year, with flexible renewal options.

What is the SLA offered for this service?

We offer uptime guarantees of up to 99.9%.

Can I change bandwidth any time?

Yes, but subject to feasibility and contractual terms. Contact your Maxis account manager or call 1-800-82-1919 to discuss upgrades/downgrades.

How may I subscribe to Data Centre Connect?

Existing Customers: Contact your dedicated account manager. New Customers: Call 1-800-82-1919 or email business@maxis.com.my.

Frequently Asked Questions

Data Centre Connect

Data Centre Connect provides Ethernet Layer 2 private network connections (point-to-point or point-to-multipoint) between data centres. This ensures secure, high-speed connectivity for data replication, disaster recovery, or workload distribution without relying on public internet infrastructure.
Coverage: Most public data centres in the Klang Valley are included.

Custom Requests: For specific locations or private data centres, contact us for the latest coverage list.
Bandwidth: 100Mbps to 1Gbps (scalable; higher speeds available on request).

Contract Term: Minimum 1 year, with flexible renewal options.
We offer uptime guarantees of up to 99.9%.
Yes, but subject to feasibility and contractual terms. Contact your Maxis account manager or call 1-800-82-1919 to discuss upgrades/downgrades.
Existing Customers: Contact your dedicated account manager.
New Customers: Call 1-800-82-1919 or email business@maxis.com.my.

Ready to sign up for Data Centre Connect?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.