Frequently Asked Questions
Business Rules – Universities Employees (under government)
- The special mobile offer for Universities employees (under govt) starts from 15 Aug 2023 until 31 Dec 2024.
- Offer is only open to:-
- Universities Employees (under govt)
- The Maxis Postpaid offer is open for NEW, Port-In, and existing customers
- However, the Hotlink Postpaid 45 is only for NEW & Port-In (MNP) customers
- Offering advance payment waiver for:-
- Rate plan advance payment waiver
- Device advance payment up to RM400 for selected devices
- Customer employment verification is required in a form of:-
- MyKad
- Staff ID or
- Payslip or
- Letter from HR
- HRMIS portal access
FAQ – Universities Employees (under government)
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It’s an EXCLUSIVE offer where Universities Employees (under government) registering for a Hotlink Postpaid or Maxis Postpaid plan during the offer period will get to enjoy monthly plan rebates (SIM only & Devices Bundle).
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The Universities Employees (under government) will enjoy rebates for the following plan:
Plans HP45
(online)HP45 HP60 HP70 MP79 MP109 MP139 MP169 MP199 Rebates Sim only RM20 x 24m RM15 x 24m RM10 x 24m RM10 x 24m RM10 x 24m RM10 x 24m RM10 x 24m RM10 x 24m RM10 x 24m Sim + device N/A N/A RM10 x 12m RM10 x 12m RM10 x 12m RM20 x 24m RM10 x 24m RM10 x 24m RM10 x 24m Monthly Charges Sim only RM25 RM30 RM50 RM60 RM69 RM99 RM129 RM159 RM189 Sim + device N/A N/A RM50 RM60 RM69 RM89 RM129 RM159 RM189 Device Advance Payment Waiver up to RM400 Note:
- HP45 is only for NEW & Port-In (MNP) customers
- Enjoy Rate Plan Advance Payment Waiver
- Device Advance Payment up to RM400 for selected devices
- Plan rebate with device contract (from Hotlink Postpaid 60 to Maxis Postpaid 199)
- Standard consumer business rules & device contract applies
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The offer period is from 15 Aug 2023 until 31 Dec 2024.
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This offer is only open to Universities Employees (under government)
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Customers can register via multiple channels; Maxis Centre/MEPs, mobile roadshows, registration of interest link or QR code, microsite/website.
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- MyKad
- Student ID or graduation certificate
- Payslip or
- Letter from HR
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We have a wide selection of devices according to the rate plans. Only Hotlink Postpaid 45 does not come with a phone selection.
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Only plans with device bundle are subjected to contract. SIM only plan is NOT contracted.
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- The Maxis Postpaid offer is open for NEW, Port-In, and existing Maxis customers.
- However, the Hotlink Postpaid 45 is only for NEW & Port-In (MNP) customers.
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Early Termination Fees will be charged. Calculation of the termination fees as follow:
- (Recommended Retail Price - Upfront Price) x (Remaining month / 24 months) + RM100 admin fee
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Device contract is non-transferable. An Early Termination Fee will be charged.
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If you fail to make payment for device contract plan, the monthly fee & contract will continue to run till contract ends. If you terminate the contract prior to contract ends, a penalty will be charged to your account.
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Your rebate will be suspended and resume once your line is active again.
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Your rebate will be prorated on your last month and will be discontinued when the line is inactive.
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No, you can only enjoy one rebate at any point of time. In this scenario since you have enjoyed rebate with SIM only plan, you will not enjoy the same rebate when you add a device bundle.
Need to get in touch with us?
Contact Maxis Business Customer Service