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Frequently Asked Questions

Government Employees Plan

  • It’s an EXCLUSIVE offer where government employees (PSI) registering for a Hotlink Postpaid or Maxis Postpaid plan during the offer period will get to enjoy monthly plan rebates (SIM only).

  • Government employees will enjoy a rebate for the following plans:

    NEW & MNP

    Plan Hotlink
    Postpaid 60
    Hotlink 
    Postpaid 70
    Maxis
    Postpaid 79
    Maxis
    Postpaid 109
    Maxis 
    Postpaid 139
    Maxis
    Postpaid 169
    Maxis 
    Postpaid 199
    SIM only RM10 x 24 months RM10 x 24 months
    RM10 x 24 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months
    SIM + Device As per consumer offering RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months

    Note:

    • Rebate is for SIM only sign ups (for HP60 & HP70).
    • Enjoy Rate Plan Advance Payment waiver.
  • The offer period is from 15 Aug 2023 until 31 Dec 2024.

  • This offer is only opened to government employees with a valid staff ID / active HRMIS portal access / payslip / letter from HR.
    *Applicable to new registration and MNP for SIM only plan or with device bundle.

  • Government employees can walk into Maxis Centre/MEPs or sign-up during any of the PSI attack roadshows.

  • Government employees will also enjoy a rebate / waiver for the following plans + device contract:

    NEW

    Plan Hotlink
    Postpaid 60
    Hotlink 
    Postpaid 70
    Maxis
    Postpaid 79
    Maxis
    Postpaid 109
    Maxis
    Postpaid 139
    Maxis
    Postpaid 169
    Maxis
    Postpaid 199
    SIM only RM10 x 24 months RM10 x 24 months RM10 x 24 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months
    SIM + Device As per consumer offering RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months
    Device Advance Payment (DAP) DAP Waiver up to RM400 on devices priced RM100 & above - K2 only.
    Free devices & devices below RM100 will require to device advance payment
    Not applicable for Zerolution.

    Port-in

    Plan Hotlink
    Postpaid 60
    Hotlink 
    Postpaid 70
    Maxis
    Postpaid 79
    Maxis
    Postpaid 109
    Maxis
    Postpaid 139
    Maxis
    Postpaid 169
    Maxis
    Postpaid 199
    SIM only RM10 x 24 months RM10 x 24 months RM10 x 24 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months
    SIM + Device As per consumer offering RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months RM10 x 12 months
    Device Advance Payment (DAP)

    DAP Waiver up to RM400 on all devices - K2 only.
    Not applicable for Zerolution.

    Note:

    • Plan rebate with device contract (for MP79 to MP199).
    • Standard consumer business & device contract applies.
  • MyKad and Staff ID or MyKad and Screenshot of HRMIS Portal landing page (with employee details) or payslip or letter from HR.

  • Pakej Rahmah Penjawat Awam is a newly introduced 5G plan as per Government’s announcement.

    You can enjoy rebates of RM10 x 24 months for SIM only.

  • Exclusive for Pakej Rahmah Penjawat Awam are these two devices: Samsung A14 5G or Honor 90 Lite 5G.

    You are also entitled for RM120 device subsidy and RM10 x 24 months rebate.

  • You can take other devices; however, you will not be entitled to any additional device subsidy.

  • Only plan with device bundle is subjected to 24-months contract. SIM only plan is NOT contracted.

  • This offer is only applicable for NEW & Port-in customers.

  • An Early Termination Fees will be charged. Calculation of the termination fees as follow:
    Register via Maxis Centres: 

    (Recommended Retail Price - Upfront Price) x (Remaining month / 24 months) + RM100 admin fee

  • Device contract is non-transferable. An Early Termination Fee will be charged.

  • If customer fails to make payment for device contract plan, the monthly fee & contract will continue to run till contract ends. In the event customer terminates the contract prior to contract ends, penalty will be charged to customer’s account.

  • Your rebate will be suspended and resume once your line is active again.

  • Your rebate will be prorated on your last month and will be discontinued when the line is inactive.

  • No, you can only enjoy one rebate at any point of time. In this scenario since you have enjoyed rebate with SIM only plan, you will not enjoy the same rebate when you add a device bundle.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service