Maxis Backup as a Service: Endpoint and Microsoft 365 FAQ

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• What is Maxis Backup as a Service (for endpoint and Microsoft 365)?

  Maxis Backup as a Service is a cloud-native backup solution for endpoint devices and Microsoft 365 data that was developed through a joint partnership between Commvault and Microsoft Azure.

• What Office applications does Maxis Backup as a Service (for Microsoft 365) support?

  The following Microsoft 365 applications are supported:

  • Email (Exchange Online)
  • File sharing (SharePoint)
  • Cloud Storage (OneDrive)
  • Team chat and calls (Teams)
  • Group features (Groups)
  • Project management (Project Online)

• What operating systems does Maxis Backup as a Service (for endpoint) support?

  The following operating systems are supported:

  Linux

  • Fedora release 29 to current
  • Debian 9.x to current
  • SLES 11.x to 15.x
  • RHEL/CentOS 7.x and 8.x
  • Ubuntu 8.04 to 18.10

  Macintosh

  • macOS Big Sur (v11.x)
  • macOS Catalina (v10.15.x)
  • macOS Mojave (v10.14.x)
  • macOS High Sierra (v10.13.x)
  • macOS Sierra (v10.12.x)

  Windows

  • Windows clients – Windows 7 to Windows 10

• What are the key benefits of Maxis Backup as a Service (for endpoint and Microsoft 365)?

  Clean cost
  No hidden, unplanned costs. No hardware and software investments.

  Maintenance-free and easy to use
  It's a simple online service (SaaS) that’s simple to maintain and operate. You and others can easily manage backups and restores through a simple website. Both, users and compliance officers can manage the solution with ease with a self-service portal.

  Easy and fast setup
  You can set it up and start backing up in just a few minutes using easy guides.

  Highly secure with rapid recovery
  Your backups are kept separate and safe from changes, with strong security. You can quickly find and get back your data when you need it.

• I already use Microsoft 365’s backup. Why do I need extra?

  While Microsoft ensures availability, you’re responsible for protecting your data. Extra backup covers risks like:

  • Accidental deletion (e.g., a staffer wiping Teams/SharePoint files).
  • Migration headaches if you leave Microsoft 365 (no easy way to retrieve all data).
  • Ransomware attacks that encrypt even your "copies".
  • Undetected edits by ex-employees needing version rollback.

  Maxis’ backup adds a secure, independent layer to recover data your way, on your terms.

• How many endpoint devices could I register per user?

  Each user can back up data from up to three of their devices.

• Do I need Microsoft 365 licenses from Maxis to sign up?

  No! You can use this service with licenses purchased from any provider. Need more licenses? Maxis lets you manage licenses and services in one place for added convenience.