Frequently Asked Questions

AirFibre

  • This campaign offers monthly rebates for AirFibre 149 plan only. Eligible customers will enjoy up to RM1,200 for new sign-ups for 24 Months contract.

  • All new SME and business customers who sign up for the participating Business Fibre plans during the campaign period.

  • AirFibre 149 plan with 5G Routers.

    Customer has option to Add on IP

  • Yes, customer can opt to Add on IP as additional charges RM200/Month.

    Customer has option to choose : Public Fixed IP or Public Dynamic IP

  • The rebate amount varies by plan. Customers can enjoy savings of up to RM50 per month throughout the promotional period. The rebate is applied monthly for the full contract period once your service is successfully activated.

  • If you terminate or downgrade your service(s) during the Rebate Period, the rebate under the offer will automatically be revoked, and you will be required to pay Maxis the monthly recurring charges for the remaining months of the Minimum Period of Service (calculated to include the rebate).

  • If the service(s) is suspended during the Rebate Period for any reason, the rebate under the offer will automatically be revoked, and you will be required to pay Maxis the full monthly recurring charges (before deduction of the rebate) for the subsequent months upon reactivation after the suspension.

  • After the expiry of the Rebate Period, the full monthly recurring charges (before deduction of the rebate) for the service(s) will apply.

  • For further assistance, you can contact Maxis Customer Support or visit the Maxis Business Online Store for more information.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service