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SMS Scam Purporting to be from Maxis

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Frequently Asked Questions

CI eCommerce Exclusive Offers

  • It’s an EXCLUSIVE offers via the new eCommerce channel for selected Corporate Individual customers. The list of eligible accounts as below:

    • MMC Group
    • DRB-Hicom
    • Johor Corporation Group
    • Public Bank
    • BOUSTEAD
    • Genting Group
    • AEON
  • Customers will be able to enjoy the exclusive offers as below:

    Maxis Unlimited Postpaid + Home Fibre

    Package 1
    Maxis Postpaid 98 + Maxis Fibre 100Mbps
    RM129
    with RM10 x 24 months with RM10 x 24 months
    Package 2
    Maxis Postpaid 128 + Maxis Fibre 300Mbps
    RM149
    with RM10 x 24 months with RM20 x 24 months
    Package 3
    Maxis Postpaid 158 + Maxis Fibre 500Mbps
    RM219
    with RM15 x 24 months with RM20 x 24 months
    Package 4
    Maxis Postpaid 188 + Maxis Fibre 800Mbps
    RM299
    with RM20 x 24 months with RM20 x 24 months

    *RM10 x 24 months rebate for Maxis Postpaid 128, RM15 x 24 months for Maxis Postpaid 158 & RM20 x 24 months for Maxis Postpaid 188

    **RM20 x 24 months for Maxis Fibre 300Mbps, 500Mbps & 800Mbps

    Maxis Unlimited Postpaid + Home 4G WiFi

    Package 5
    Maxis Postpaid 98 + Maxis Home 4G WiFi
    with RM10 x 24 months with RM10 x 24 months

    *RM10 x 24 months rebate for Maxis Postpaid 128, RM15 x 24 months for Maxis Postpaid 158 & RM20 x 24 months for Maxis Postpaid 188

    Maxis Postpaid Plans

    Offer 1 Offer 2 Offer 3 Offer 4
    Maxis Postpaid 98 Maxis Postpaid 128 Maxis Postpaid 158 Maxis Postpaid 188
    with 2 months access fee waiver with RM20 x 24 months with RM20 x 24 months with RM20 x 24 months

    Promo duration: Valid from 14th Sept 2021 to 14th Dec 2021

  • This offer is open to selected corporate individual customer with a valid staff ID for Corporate Individual registration. Applicable for new registration, port-in, change of rate plan and pre to post

  • Customer can register interest via microsite from the link in the eDM. Fulfillment will be done via Maxis Online Store or over the phone (depending on offers selection).

  • MyKad, Staff ID or certified letter from company HR

  • Yes, you will enjoy Rate plan advance payment waiver. Device advance payment waiver will only be applicable for K2 contract for selected device model.

  • Yes, the usual 3mths device staggering rule applies & must be within eligible device count.

  • Yes, this offer is subject to 24 months contract (12 months for Home 4G WiFi)

  • You will need to terminate your device contract with your current mobile operator and settle all outstanding amount. Then just port in your existing line to Maxis to enjoy this offer.

  • An Early Termination Fees will be charged

  • The contract is non-transferable.

  • Your contract will continue to run till contract ends. If you fail to make payment for device instalment or the package subscription fee,

    • Your line will be suspended / barred
    • Your device will be locked In the event customer terminates the contract prior to contract expiry, Early Termination Fee will be charged to your account.
  • You will no longer able to enjoy unlimited data on your mobile plan. If your Fibre / 4G Wifi has a contract, there will be Early Termination Charges

  • No, as only 1 offer can be enjoyed at any 1 time. If you have opted for the Samsung TV offer, all existing offer with bill rebate will be removed with immediate effect.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service