As directed by MCMC, SMS with URL link, personal data & phone no. will be blocked from 2 Jul 2023.

SMS with URL link will be blocked effective 2 Jul 2023.

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Frequently Asked Questions

Pay Bill

  • You can pay your Maxis bill online at:
    Maxis Business Hub
    Online banking of all major banks in Malaysia.
    Sign up with our direct debit service via Maxis Business Hub

  • Yes, you can pay online using  JomPay. Maxis' Biller Code is 1123.

  • The physical payment channels are:

    Maxis Self Serve Kiosk located at selected Maxis stores
    Petrol kiosk and convenient stores with e-Pay
    Pos Malaysia

  • We accept payment via cash, cheque, credit or debit card and online payment.

  • You can check via Maxis Business Hub:

    1. Login to Maxis Business Hub
    2. Click ‘Accounts’
    3. Click ‘Accounts & bills’
    4. Select account
    5. Click ‘Billing Information’
    6. Click to expand ‘Last 6 payments’
  • Please call us with the payment details. https://www.business.maxis.com.my/en/contact-us/

  • We accept payment by any Visa,Mastercard or American Express; credit or debit cards issued by local banks.
    The cards issued by foreign banks are not supported.

  • To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you input. URL for websites with SSL security will begin with "https".

    Plus, every credit or debit card entered, is stored in a PCI DSS-certified data centre. PCI-DSS is the highest standard practiced by global payment services and used by global banks and financial institutions.

  • You must be the owner of the credit or debit card and be able to receive and do the TAC verification for your payment.

  • The RM1 charge is to verify that you are the genuine cardholder & that your credit or debit card is still active.

    For credit cards, the amount is not charged to your card and will not be reflected in your statement.

    For debit cards, you will see the amount deducted, however you will be reimbursed with the RM1 within two weeks.

  • Once the payment is successful, you will receive confirmation SMS and email.

  • You can check on Maxis Business Hub to view your last 6 payments:

    1. Login to Maxis Business Hub
    2. Click ‘Accounts’
    3. Click ‘Accounts & bills’
    4. Select account
    5. Click ‘Billing Information’
    6. Click to expand ‘Last 6 payments’

    Please give contact our live chat agent or submit a case via Maxis Business Hub if your payment is not listed.

  • You can sign up for direct debit in Maxis Business Hub with the steps below:

    1. Login to Maxis Business Hub
    2. Click ‘Accounts’
    3. Click ‘Accounts & bills’
    4. Select account
    5. Click ‘Manage Direct Debit’
    6. Toggle on and complete the payment details

    You may refer to Maxis Business Hub: How to Manage Direct Debit for step-by-step guidance

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service