What is Maxis 5G Pro?

Maxis 5G Pro is Malaysia’s advanced 5G network, built on a 5G Standalone (SA) infrastructure. Designed and deployed from the ground up, it operates independently to fully optimise 5G capabilities. Key Benefits: Crystal Clear HD Voice: Experience superior call quality with Voice over 5G (Vo5G), featuring enhanced responsiveness and strengthened authentication and encryption compared to 4G. Ultra-Fast Performance: Enjoy significantly greater bandwidth and ultra-low latency, enabling faster downloads and seamless browsing. Enhanced Collaboration: Benefit from improved real-time collaboration capabilities, empowering businesses with next-level connectivity.

What is the difference between 5G Pro and 5G network?

The key difference lies in the technology behind the network and the performance it delivers. 5G (NSA – Non-Standalone) is built on existing 4G infrastructure. It offers faster speeds and better performance as compared to 4G, making it ideal for everyday mobile use such as streaming, browsing, and social media. 5G Pro (SA – Standalone) is powered by a dedicated 5G core network. This allows for even faster speeds, ultra-low latency, higher reliability, and support for advanced features like network slicing and real-time data transmission. It’s designed for next-generation experiences such as cloud gaming, smart automation, AR/VR, and mission-critical business applications.

Do I need to subscribe for Maxis 5G Pro?

Here are the requirements for accessing Maxis 5G Pro: A 5G SA SIM card A 5G-compatible handset that supports Standalone (SA) technology An active Priority Pass subscription, for more details on Priority Pass, including subscription channels and eligible rate plans, click here.

How do I access the Maxis 5G Pro?

Aside from the Priority Pass subscription mentioned above, you must also have a compatible 5G SA handset with updated 5G SA software. List of supported handsets is available here .

Where can I access Maxis 5G Pro?

Maxis 5G Pro is available nationwide where 5G Pro coverage in Malaysia is available.

Where can I find the latest updates on Maxis 5G Pro network's coverage?

Stay updated on the latest 5G coverage by clicking here .

How do I know if I am connected to Maxis 5G Pro?

Your phone's signal display will show “Maxis 5G Pro.”

What happens to my network when I am in an area that is not supported by Maxis 5G Pro?

If you are in an area without Maxis 5G Pro network coverage, your device will automatically switch to the best available network, such as 4G LTE, to ensure continuous connectivity with Maxis.

What happens if I am temporarily disconnected from the Maxis 5G Pro?

If you are temporarily disconnected from the Maxis 5G Pro network, your device will automatically switch to the best available network, such as 4G LTE, ensuring uninterrupted connectivity. Once 5G Pro network coverage is available again, your device will reconnect seamlessly to the Maxis 5G Pro.

Can I continue using 4G without upgrading to the Maxis 5G Pro?

Yes, you can continue to enjoy 4G services without upgrading to the Maxis 5G Pro. Your existing 4G connectivity will remain available as usual. We strongly encourage you to experience the Crystal Clear HD voice, faster download and upload speeds, enhanced security and reduced latency for real-time applications with Maxis 5G Pro Network. To experience so, you may subscribe to our Maxis Business Postpaid 199 or Maxis Business Postpaid 169 with Priority Pass subscription to unlock the Maxis 5G Pro Network. For more details on Priority Pass, including subscription channels and eligible rate plans, click here .

Frequently Asked Questions

5G Pro

Maxis 5G Pro is Malaysia’s advanced 5G network, built on a 5G Standalone (SA) infrastructure. Designed and deployed from the ground up, it operates independently to fully optimise 5G capabilities.

Key Benefits:

Crystal Clear HD Voice: Experience superior call quality with Voice over 5G (Vo5G), featuring enhanced responsiveness and strengthened authentication and encryption compared to 4G.

Ultra-Fast Performance: Enjoy significantly greater bandwidth and ultra-low latency, enabling faster downloads and seamless browsing.

Enhanced Collaboration: Benefit from improved real-time collaboration capabilities, empowering businesses with next-level connectivity.
The key difference lies in the technology behind the network and the performance it delivers.

5G (NSA – Non-Standalone) is built on existing 4G infrastructure. It offers faster speeds and better performance as compared to 4G, making it ideal for everyday mobile use such as streaming, browsing, and social media.

5G Pro (SA – Standalone) is powered by a dedicated 5G core network. This allows for even faster speeds, ultra-low latency, higher reliability, and support for advanced features like network slicing and real-time data transmission. It’s designed for next-generation experiences such as cloud gaming, smart automation, AR/VR, and mission-critical business applications.
Here are the requirements for accessing Maxis 5G Pro:

A 5G SA SIM card

A 5G-compatible handset that supports Standalone (SA) technology

An active Priority Pass subscription, for more details on Priority Pass, including subscription channels and eligible rate plans, click here.
Aside from the Priority Pass subscription mentioned above, you must also have a compatible 5G SA handset with updated 5G SA software.

List of supported handsets is available here.
Maxis 5G Pro is available nationwide where 5G Pro coverage in Malaysia is available.
Stay updated on the latest 5G coverage by clicking here.
Your phone's signal display will show “Maxis 5G Pro.”
If you are in an area without Maxis 5G Pro network coverage, your device will automatically switch to the best available network, such as 4G LTE, to ensure continuous connectivity with Maxis.
If you are temporarily disconnected from the Maxis 5G Pro network, your device will automatically switch to the best available network, such as 4G LTE, ensuring uninterrupted connectivity. Once 5G Pro network coverage is available again, your device will reconnect seamlessly to the Maxis 5G Pro.
Yes, you can continue to enjoy 4G services without upgrading to the Maxis 5G Pro. Your existing 4G connectivity will remain available as usual.

We strongly encourage you to experience the Crystal Clear HD voice, faster download and upload speeds, enhanced security and reduced latency for real-time applications with Maxis 5G Pro Network.

To experience so, you may subscribe to our Maxis Business Postpaid 199 or Maxis Business Postpaid 169 with Priority Pass subscription to unlock the Maxis 5G Pro Network.

For more details on Priority Pass, including subscription channels and eligible rate plans, click here.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.