Frequently Asked Questions

Billing & Payment

  • We offer flexible payment options, including Maxis Solar FlexiPay and Outright Purchase, allowing businesses to choose a payment model that best suits their cash flow, investment preferences and long-term needs.

  • Our Leasing Plan allows businesses to adopt solar without making a large upfront investment. Customers make payments over an agreed contract tenure while enjoying the benefits of lower electricity costs and a fully managed solar solution.

  • Leasing reduces the upfront capital required to adopt solar, allowing businesses to preserve cash flow while benefiting from solar savings. It is suitable for businesses looking for a lower-capital and more predictable approach to adopting solar.

  • The solar system is owned by the customer from the date of installation. Customers can enjoy the flexibility of spreading their payments over the agreed contract tenure while owning the solar system throughout the contract period.

  • We will plan the installation around your business operations wherever possible to minimise disruption. Our team will assess the site and coordinate the installation schedule with you before work begins.

  • At the end of the contract, the available options will depend on the agreed commercial terms, which may include continuing the service, purchasing the system or other mutually agreed arrangements.

  • No. All applicable charges, payment obligations and commercial terms will be clearly outlined in your proposal and agreement before you proceed.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service