Installation / Maintenance

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• How do I monitor my solar system after installation?

  Your solar system will be equipped with monitoring capabilities that allow system performance and energy generation to be tracked. Our team will also monitor the system to identify potential performance issues.

• Who do I contact if I have an issue with my solar system?

  You can contact the Maxis Solar Team through the designated support channel provided after installation. Our team will assist with troubleshooting and coordinate the necessary support.

• Will my electricity bill still come from TNB?

  Yes. You will continue to receive your electricity bill from TNB. Solar generation reduces the amount of electricity your business needs to purchase from the grid.

• What happens if I sell or move my business premises?

  Please contact us if you plan to sell, relocate or vacate the premises. Our team will advise on the available options based on your plan and contractual terms.

• What happens when my contract ends?

  The options available at the end of your contract will depend on your selected plan and agreed commercial terms. These will be clearly stated in your agreement.