Powering Alor Setar’s Smart City Ambition with Maxis Business
Strengthening digital infrastructure to improve operational efficiency, enhance security and support smarter public services.
Majlis Bandaraya Alor Setar (MBAS) is advancing its vision of a data-driven smart city, where technology enables more efficient operations and better services for the community. To support this ambition, MBAS partnered with Maxis Business to modernise its digital infrastructure, address network limitations and build a more resilient foundation for future growth.
Strengthening the Digital Foundation
With ageing network infrastructure, rising maintenance costs and increasing cybersecurity demands, MBAS needed a digital partner that could deliver solutions tailored to its operational needs while supporting its long-term ambitions.
Maxis Business took a consultative approach, working closely with MBAS to understand its challenges and implement an integrated suite of solutions comprising Business Fibre, Dedicated Internet Access and AWS Cloud.
The transformation included network upgrades, more secure connectivity across locations, cloud migration and enhanced cybersecurity measures — creating a more flexible and reliable digital environment while ensuring business-as-usual operations continued smoothly.
Delivering Measurable Results
With its strengthened digital infrastructure, MBAS is now better equipped to support day-to-day operations and its vision for a smarter Alor Setar.
The transformation has delivered tangible improvements:
- 99.7% network availability for greater reliability.
- 40% reduction in system downtime to support smoother operations.
- 30% reduction in IT infrastructure costs for greater cost efficiency.
Beyond these improvements, enhanced connectivity and a more secure, stable technology environment have helped streamline coordination between departments, enabling MBAS to work more efficiently and deliver public services more effectively.
Building a Smarter Future Together
For MBAS, digital transformation goes beyond technology. It is about building the foundation for better public service delivery today while preparing Alor Setar for the demands of tomorrow.
Watch the testimonial to hear how MBAS and Maxis Business are working together to advance Alor Setar’s smart city ambitions.