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Frequently Asked Questions

FAQ mWorkforce

  • As long as the app remains open, mWorkforce will store any data that is submitted by the user and will upload it to the cloud once the device enters an area of better connectivity.

  • The business may use a Mobile Device Management Software such as Samsung Knot to ensure the app and GPS are always on. This can be discussed with our sales representative.

  • mWorkforce is an open API platform for any system to be integrated.

  • Data is kept on mWorkforce for 1 year on a rolling basis. Admins are encouraged to set up automated reports that allows for important data to be downloaded at regular intervals.

  • mWorkforce is a field worker management system to improve field worker operation and visibilities off-site.

  • mWorkforce is provide 24/7 comprehensive support with 1919 hotline and 3 tiers support team to resolve any issue arised.

    1. Plan and allocate day to day resources to conduct task off-site.
    2. Digitalize operation  to convert all forms and data captures into paperless.
    3. Optimizing field worker to optimum workload and scheduling.
  • Yes, it is possible. Please contact Maxis for further clarification. Possible to provide 3 types of customization (1) Report customization (2) Task automation and (3) Map overlay data. 

  • mWorkforce has readied industries template for user to use. However, it is not limited to industries as it is easily configurables.

  • Yes it does. You may find its API documentation and test its API quries located at mWorkforce > administration page > settings tab > API setup > Go to the developer portal.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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