Domestic Toll-Free Number Services In Malaysia

Get your own Domestic Toll-Free Number

Allow your customers to reach you easier with Maxis Domestic Tollfree services. We offer both Freefone 1800 and Localfone 1300 giving you the flexibility to choose the most efficient way to maximize customer service experience and boost your sales ultimately.

Domestic Tollfree services can be set up on your installed Maxis main voice services: ISDN PRI, Business Telephone services, VoiceConnect, VoiceSIP and Managed UC services.

Encourages business enquiries

When your customers do not have to pay exorbitant prices (or do not have to pay at all) to call you, they would be more willing to call to enquire on products and services.

Promotes business recognition

Establish business recognition with a single easy-to-remember phone number, serving as an effective sales and marketing tool for your company.

Improved cost control

For better control of your company’s telephone expenses, your outstation personnel can call the main office using the toll-free number.

Increased customer loyalty

Offering toll-free or local-charge number as an after-sales service to your customer shows your commitment to your customer services. This will help you gain your customers’ confidence and loyalty.

Maxis Business Domestic Toll-free Services Useful Scenarios

Domestic Toll-Free is useful for the following scenarios:

Taking Orders or Sales
Taking Reservations or Booking
After sales service such as schedule appointments
Enhanced Customer Care service
Credit card authorisation applications
Fault reporting

Choose a Domestic Toll-Free voice service

Features

Caller does not pay for call to your 1800 number as it’s free of charge

Tollfree subscriber pays for domestic inbound call charges corresponding
to respective local, national and mobile call rate.

Freefone 1800 82 XXXX
- 82 denotes service provider is Maxis
- Customer can choose the last 4 digits of their choice (subject to number availability)

Caller pays local call charges as charged by the callers’ respective service provider

Tollfree subscriber pays for local calls at local call rate while for
national fixed and mobile calls, charge will be the difference between
local call rate and the full call rate.

Localfone 1300 82 XXXX
- 82 denotes service provider is Maxis
- Customer can choose the last 4 digits of their choice
  (subject to number availability)