Stay Connected Globally with Maxis Business

In today’s fast-paced world, staying connected while travelling for work is essential. Whether you’re managing teams remotely, sealing international deals, or attending global conferences, you need uninterrupted access to calls, texts, and data. Maxis offers a range of business-ready international roaming services designed to keep you seamlessly connected wherever your work takes you.

What is International Roaming?

International roaming allows your mobile phone to connect to foreign networks outside Malaysia. With this service, you can continue using your number to make and receive calls, send SMS, and access the internet, just like at home. Thanks to Maxis’ network of global roaming partners, you can enjoy consistent service in more than 150 countries.

Why You Need the Right Roaming Plans

Business travellers often face high bills due to unexpected mobile roaming charges. To avoid these surprises, Maxis offers customisable roaming plans for business users, ensuring affordability, predictability, and complete control over spending. Whether you're on a short business trip or an extended overseas project, Maxis has the right plan for your needs.

Choose from:

• Roaming data plans designed for single or multiple destinations
• Short-term options such as 1-day passes
• Longer duration passes such as 7-day and 30-day packages
• Unlimited roaming data plans with fair usage policies
• Regional or global coverage options

With Maxis, you’ll never pay more than you need.

Before You Travel: Get Ready for Smooth Mobile Data Roaming

To ensure a hassle-free experience, here’s a checklist of what to do before your departure:

• Activate international roaming via your Company’s Person In Charge (PIC) through Maxis Business Hub
• Confirm availability of international roaming services in your destination
• Be aware of specific country requirements (e.g. Australia requires VoLTE-enabled 4G/5G devices)
• Check if voice, SMS and mobile data roaming are supported in your travel location
• Purchase your preferred roaming plan in advance using the Maxis app or self-service menu (*100#)
• Schedule your roaming data plan activation up to 14 days ahead of time
• Disable voicemail and call forwarding to prevent unnecessary fees
• Ensure sufficient credit to avoid service interruptions during your trip

Pro tip: Put your phone in flight mode while flying or on cruise ships to avoid auto-connections that may result in high mobile roaming charges.

While Abroad: Optimise Your Roaming Data Plan

Staying connected shouldn’t mean blowing your budget. Maxis offers business travellers flexible options to control costs while maintaining connectivity.

• Enable mobile data roaming only when necessary
• Use Wi-Fi where available to preserve data
• Take advantage of DataRoam and Business Unlimited passes tailored to your specific needs
• Avoid background data usage by closing unnecessary apps
• Be cautious near country borders — your phone may connect to a neighbouring country’s network, triggering additional charges

For extended trips, activate long-duration unlimited data roaming passes (7-day, 30-day, or monthly). If your 1-day pass activates and you purchase a longer pass on the same day, Maxis will waive the RM38 charge — giving you better value.

Important: Mobile data roaming passes do not apply to maritime or in-flight networks.
Avoid usage during flights and cruises to prevent pay-per-use charges.

After You Return: Reset and Reflect

Once you’re back in Malaysia:

• Reactivate voicemail or call forwarding if needed
• If you’re based near an international border (e.g. Johor), consider disabling international roaming through your Company’s PIC to avoid unintended charges from neighbouring networks

For extended trips, activate long-duration unlimited data roaming passes (7-day, 30-day, or monthly). If your 1-day pass activates and you purchase a longer pass on the same day, Maxis will waive the RM38 charge — giving you better value.

Important: Mobile data roaming passes do not apply to maritime or in-flight networks.
Avoid usage during flights and cruises to prevent pay-per-use charges.

Experience Effortless Mobile Roaming with Maxis Business

Your business travels should be productive and stress-free. With Maxis Business, you get access to reliable, cost-effective roaming plans that deliver flexibility, security, and performance. Our wide range of roaming data plans, including unlimited roaming data options, ensures you stay connected to what matters most — your business.

Whether you’re travelling across Asia, Europe, or the Americas, trust Maxis to power your global communications.

Maxis Business. All-ways connected.