Terms & Conditions

Service Specific Terms & Conditions (“SSTC”) Maxis Business Mobile and Broadband Merdeka Bundles (2026)

Version: 19th August 2026

Service Specific Terms & Conditions (“SSTC”) Maxis Business Mobile and Broadband Merdeka Bundles (2026)

    1. Offer: Maxis Merdeka Bundle (“Offer”). If you sign up for any of the eligible Maxis Business Postpaid Plan(s), Maxis Business Fibre Plan(s) or Maxis Business AirFibre Plan(s) at selected Maxis Stores or authorised Maxis Partner Stores during the Offer Period (as defined below), you will be entitled to form a Merdeka bundle to enjoy rebate(s) and convergence(s) benefits in accordance with this Service Specific Terms & Conditions.
    2. The Offer comprises of the following services (collectively referred to as the “Service(s)”:
      1. Maxis Business Postpaid; and
      2. Maxis Business Fibre or Maxis Business AirFibre, whichever is applicable.
    3. Please refer to Appendix A of this SSTC for the available Offer(s).
    4. This SSTC applies to customers who subscribe to the Services under the Offer.
    5. Offer Period: The Offer is valid from 19th August 2026 to 30th September 2026, both dates inclusive (“Offer Period”). Maxis reserves the right to extend, shorten, suspend, or terminate the Offer at any time without prior notice.
    6. This Offer is conducted on a limited and restricted basis and is subject to the General Terms & Conditions (“GTC”), this Service Specific Terms & Conditions (“SSTC”), Summary Terms and Conditions (“STC”), Maxis Fair Usage Policy (“FUP”) at www.maxis.com.my/FUP and any other applicable terms and conditions, all available at www.maxis.com.my/terms-conditions/personal/ or Maxis website. Unless as specified otherwise, capitalized terms herein have the same meaning as defined in the GTC.
    7. Further, this SSTC is read together with the following:
      1. Service Specific Terms & Conditions – Maxis Business Postpaid Service(s) at (https://www.business.maxis.com.my/en/terms-conditions/plans/postpaid/) (“SSTC Business Mobile Postpaid”).
      2. Service Specific Terms & Conditions – Maxis Business Fibre Service(s) at (https://www.business.maxis.com.my/en/terms-conditions/data-internet/fibre/) (“SSTC Business Fibre”).
      3. Service Specific Terms & Conditions – Maxis Business AirFibre Service(s) at (https://www.business.maxis.com.my/en/terms-conditions/data-internet/air-fibre/) (“SSTC Business AirFibre”).
      4. Service Specific Terms & Conditions – Convergence of Business Postpaid and Business Fibre / Business AirFibre at (https://www.business.maxis.com.my/en/terms-conditions/plans/postpaid-fibre/) (“SSTC Convergence”).
      5. Service Specific Terms & Conditions – Maxis Business Loyalty Program at (https://www.business.maxis.com.my/en/terms-conditions/maxis-business-loyalty-program/) (“SSTC Maxis Business Loyalty Program”).
    8. For clarity, any conflict or inconsistency between:
      1. this SSTC, the GTC, the STC and the SSTC Convergence shall be construed in the following order of precedence:
        1. this SSTC;
        2. SSTC Convergence,
        3. the GTC; and
        4. the STC.
      2. this SSTC, the SSTC Business Mobile Postpaid, the SSTC Business AirFibre and the SSTC Business Fibre, this SSTC shall take precedence.
    9. Maxis reserves the right at any time to vary, amend, add to, remove, suspend or terminate this SSTC, the Offer, the applicable Charges and/or the manner in which the Offer is conducted, whether in whole or in part, with or without prior notice. The latest version of this SSTC will be made available on the Maxis website and shall supersede all previous versions. Your continued use of the Service(s) under the Offer shall constitute your acceptance of such changes.
    10. PARTICIPATION AND ELIGIBILITY
      1. The eligibility to the Merdeka Bundle offer is subject to the following criteria:
        1. You must register for a new Business Mobile Postpaid plan or have an eligible active Business Mobile Postpaid line registered under the same Business Registration Number (BRN);
        2. You must register for a new Business Fibre or AirFibre service under the Offer by submitting a completed Registration Form to Maxis, with the concurrent registration of the Offer, within the Offer Period;
        3. The Service(s) subscribed under the Offer shall remain separate and independent services and shall not be combined into a single plan; and; 
        4. You must not have any outstanding payments with Maxis at the time of registration and activation.
      2. The infrastructure available at your premises for the Service(s) must be ready no later than one (1) month after the expiry of the Offer Period. Maxis shall not be responsible for any delay in the activation of the Service(s) due to technical limitations, delayed installation, or unavailability of infrastructure;
      3. Your number port-in for the Service(s) must be completed no later than one (1) month after the expiry of the Offer Period. Maxis shall not be responsible for any delay in the activation of the Service(s) due to technical limitations, or delayed activation;
      4. Notwithstanding the above, Maxis reserves the right to amend the eligibility criteria for this Offer from time to time, and;
      5. If any of the eligibility criteria in Clause 10 above are not fulfilled, you will not be eligible to enjoy this Offer and upon activation of the Service(s) you will not enjoy the Bonus Loyalty Points are stated in Appendix A.
    1. Offer selection and charges
      1. You must select either one of the Offer(s) at the point of registration.
      2. Promotional rebate(s) shall not be combined or stacked, unless expressly stated otherwise by Maxis;
      3. The selected offer must be clearly indicated in the Registration Form and cannot be changed, substituted or added after Registration Form submission and acceptance.
      4. The applicable Charges and rate table guide for the Service(s) under this Offer are as set out on Appendix A of this SSTC. All Charges published are exclusive of applicable taxes and the applicable Rebate.
    2. Offer
      1. Applicability & Eligibility: This Offer is available to new or existing Maxis Business customers who subscribe to an eligible Service(s) under this Offer and satisfy the eligibility requirements set out in this SSTC.
      2. Merdeka bundle rebate offer: "Rebate" means the monthly bill rebate applicable to the selected Offer, as set out in Appendix A of this SSTC. Customers will be eligible to receive the applicable Rebate for the selected Offer for the contract period of 36 months, subject to the terms of this SSTC.
      3. The applicable Rebate will be applied for a period of thirty-six (36) months commencing from the successful activation of the applicable Service(s), typically within one (1) to two (2) billing cycles after activation.
      4. Rebates apply only to the monthly recurring charges of the Services(s). 
      5. Commitment Period & Restrictions: The minimum commitment period for the Offer is thirty‑six (36) months from the Service Commencement Date (as applicable). During the Commitment Period, you shall not:
        1.  Terminate, suspend, or port‑out the Service(s); 
        2.  Change or Transfer ownership of your Service(s), or;
        3. Upgrade or Downgrade the Service(s).
      6. If any of the events in Clause 12(e) above occurs, the Rebate under the Offer will automatically be revoked and you are to pay Maxis the full monthly recurring Charges (before deduction of the Rebate) for the subsequent months remaining of the Minimum Period of Services.  
      7. Bonus Loyalty Points: Upon successful completion and activation of Service(s) to form the Merdeka Bundle, additional loyalty points will be credited into your Maxis Business Hub account for Device redemption. Maxis reserves the right to adjust the additional loyalty points credited subject to market conditions from time to time. Loyalty points are subject to SSTC Maxis Business Loyalty Program.
      8. Device Redemption: Customers must redeem their free device through Maxis Business Hub (https://businesshub.maxis.com.my/) in accordance with the amount of loyalty points credited into their account. 
      9. Delivery, Fulfilment & Stock Unavailability: Device delivery will be arranged to the appointed address by Maxis’ appointed delivery partner(s). Delivery slots are subject to availability and Maxis is not responsible for third‑party delivery delays. Identity verification will be required upon delivery.
      10. Warranty & Support: The device is covered by manufacturer’s warranty only. Warranty claims must be directed to the manufacturer or its authorized repairer. Maxis is not responsible for devices that are lost, stolen, damaged or defective, except as required by law.
      11. No Stacking / Exclusivity: The Offer cannot be combined with any other promotions, rebates, net‑pricing, discounts or privileges unless expressly allowed by Maxis. Your offer choice is locked at registration and cannot be changed.
    1. The Rebate under the Offer is only applicable for the monthly Charges of the Service(s) and it shall not apply to any value-added services subscribed by you under the Service(s). The Offer is not valid in conjunction with other on-going promotions, offers, discounts, net-price products, rebates or privileges, unless otherwise allowed by Maxis.
    2. Our decisions in any matter in relation to the Offer shall be final and conclusive and any request for appeal or review will not be entertained.
    3. If any provision in this SSTC is held to be invalid, illegal and unenforceable under any applicable law or court of law or by any reasons whatsoever, the legality and enforceability of the remaining provisions shall not be affected or impaired in any way and such invalid, illegal or unenforceable provision shall be deemed deleted.
    4. We reserve the rights at any time, without being liable to you or any third party, to interrupt, bar, suspend, restrict the Service(s) for such time as we see fit or terminate, discontinue or disconnect the Service(s) if your usage:
      1. shows excessive usage or placing unusual burdens on our Network;
      2. is for unlawful activities or for suspected fraudulent activities;
      3. is not in accordance with the Maxis Fair Usage Policy (at www.maxis.com.my/FUP/);
      4. is for commercial/non-personal purposes; or
      5. shows usage in any device(s) or equipment other than Maxis Equipment.
    5. This Offer is not exchangeable for cash.
    6. This Offer is not transferable.
    7. Maxis shall not be liable to you or any other party for any loss or damage of whatsoever nature suffered by a participant or such other party as a result of participation or non-participation in the Offer or as a result of any act or omission on Maxis’ part.
    8. The terms and conditions stated herein shall be governed by the Laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.

  • Offer options:

    1. Merdeka Bundle 200
    Eligible Offer Rate Plan Quantity of Service(s) Retail Price (RRP) Rebate Offer Price (After deduction of Rebate)(Monthly) Total Monthly Commitment Fee Plan Contract Standard Loyalty Points Bonus Loyalty Points2
    Maxis Business Postpaid 110 1 RM110 RM20 x 36Months RM90 RM200 36 Months 1,180 850
    Maxis Business Fibre 500Mbps (Dynamic)1 1 RM149 RM39 x 36Months RM110  

    1Add RM200/month for Public Dynamic IP or Fixed IP for AirFibre 149.
    2Bonus loyalty points awarded upon successful activation of all services, formation of the bundle and convergence

    1. Merdeka Bundle 380
    Eligible Offer Rate Plan Quantity of Service(s) Retail Price (RRP) Rebate Offer Price (After deduction of Rebate)(Monthly) Total Monthly Commitment Fee Plan Contract Standard Loyalty Points Bonus Loyalty Points2
    Maxis Business Postpaid 110 3 RM110 RM30 x 36Months RM80 RM380 36 Months 3,540 211
    Maxis Business Fibre 500Mbps (Dynamic)1 1 RM219 RM79 x 36Months RM140  

    1Add RM200/month for Fixed IP for Business Fibre.
    2Bonus loyalty points awarded upon successful activation of all services, formation of the bundle and convergence

    1. Merdeka Bundle 480
    Eligible Offer Rate Plan Quantity of Service(s) Retail Price (RRP) Rebate Offer Price (After deduction of Rebate)(Monthly) Total Monthly Commitment Fee Plan Contract Standard Loyalty Points Bonus Loyalty Points2
    Maxis Business Postpaid 110 5 RM110 RM40 x 36Months RM65 RM480 36 Months 5,900 0
    Maxis Business Fibre 1Gbps (Dynamic)1 1 RM299 RM144 x 36Months RM155  

    1Add RM200/month for Fixed IP for Business Fibre.
    2Bonus loyalty points awarded upon successful activation of all services, formation of the bundle and convergence