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Frequently Asked Questions

Maxis Backup as a Service: Enterprise Backup and Recovery

  • It is an enterprise-grade backup solution for all your data and workloads, including files, endpoints, applications, databases, VMs, and containers. We offer both on-premise and a variety of cloud backup options to suit your needs.

  • Maxis Backup as a Service lets you mitigate the need for hardware and software investments, as well as any management overheads that come with maintaining your own on-premise infrastructure. Enterprise Backup and Recovery gives you highly secure, immutable backups with layered security, plus rapid recovery with flexible, granular search – all with a simple one-price model.

  • We recommend retaining a local backup copy of your data for faster recovery, and a second backup copy in another location such as an external cloud or Maxis data centre for long term safekeeping.

  • Maxis Backup as a Service supports Microsoft Hyper-V and VMware backups.

  • We will make every effort to minimise the impact of the transition on your business operations. Our engineers will be there to assist you every step of the way. 

  • Your data centre environment should meet the following criteria:

    • Initial data size should not exceed 13TB
    • Up to 10 instances of virtual machine/physical server

    However, should your data centre environment differ from the criteria above or require further customisation, please reach out to your account manager for assistance.

Ready to sign up for Maxis Backup as a Service: Enterprise Backup and Recovery?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service