Alert: Discontinuation of Cheque Payments for Maxis Enterprise customers.

Alert: Discontinuation of Cheque Payments.

Learn more.

Frequently Asked Questions

Managed Cloud

  • A fully managed cloud solution combining:

    Hyperscale platforms: Direct access to AWS, Microsoft Azure, and other leading providers.

    Expert management: Certified cloud architects and 24/7 support.

    Secure connectivity: Built on a MEF 3.0-certified software-defined network for enterprise-grade performance.

    • End-to-end service: Strategy, migration, and ongoing optimization.
    • Multi-cloud flexibility: Integrate AWS, Azure, and private clouds.
    • Localized support:
      • Billing in MYR.
      • 24/7 Malaysian-based technical assistance.
    • Network reliability: Low-latency connectivity via Maxis’s backbone.
  • Yes. Our cloud partners follow major global privacy rules like GDPR, and Maxis follows Malaysia's privacy law (PDPA). Your data privacy is protected.

  • Shared responsibility model:

    • Maxis: Secures infrastructure, network, and physical data centers.
    • Customer: Manages access controls, application security, and data encryption.


    Advanced protections: DDoS mitigation, intrusion detection, and firewall management.

  • Yes, our cloud partners have strong systems to keep things secure and follow many global standards and certifications like PCI-DSS and ISO standards.

  • Step 1: Contact your Maxis account manager or call 1-800-82-1919.
    Step 2: Schedule a cloud readiness assessment to align with business goals.
    Step 3: Deploy with phased migration, minimizing downtime.

Ready to sign up for Public Cloud?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service