Delivery Methods

EXPAND ALL COLLAPSE ALL

• What is eBill? What benefit do I get if I subscribe to eBill?

  eBill is an electronic version of your traditional paper bill. By subscribing, you’ll receive your monthly statement in your preferred format (itemized, summarized, or itemized with SMS details) directly via email.

  Benefits of eBill:

  Ease of access
  View, download, or print current and past bills anytime, anywhere. Access them through:

  • Your email inbox
  • The Maxis Business Hub

  
  Enhanced Security:
  eBills are securely delivered to your inbox, eliminating risks like loss or theft associated with physical mail.
  
  No Extra Cost:
  Enjoy eBill services free of charge—no monthly fees!
  
  Eco-Friendly Choice:
  Reduce paper waste and help conserve forests. By choosing eBill, you and Maxis contribute to a greener Malaysia.

   

• How do I subscribe to eBill?

  If you are the Company PIC managing your company's business accounts, follow these steps:

  Step 1: Log in to Maxis Business Hub
  Step 2: Select ‘Accounts’ from the top menu
  Step 3: Select ‘Accounts & Bills’
  Step 4: Choose and click on the preferred account and select ‘Manage e-Bill’
  Step 5: Click ‘Enable e-Bills (FREE) to’ and key in the bill recipient's email address
  Step 6: Click ‘Enable Detailed Spreadsheet of Charges’
  Step 7: Click ‘SAVE’ and verify email
  
  Watch ‘How to Download Bills and Manage e-Bill’ video tutorial to learn more.
  
  You will enjoy RM10 waiver for your RM10 itemised bill charge, when you subscribe to eBill (email verification required).

• How to prevent eBills from going to "Junk" or "Spam" folders:

  Add Maxis to your safe sender list:
  Ensure that emails from Maxis are marked as safe in your email settings.

  Check your spam settings:
  Adjust your email settings to prevent important emails from being marked as spam.

  Regularly check your spam/junk folder:
  Occasionally, check these folders to ensure no important emails are missed.