Sime Darby Group: Corporate Individual Offer

EXPAND ALL COLLAPSE ALL

• What is Sime Darby Group Corporate Individual mobile offerings?

  It is an EXCLUSIVE mobile offer for Sime Darby and its subsidiaries’ employees.
  

• What are the benefits of this Corporate Individual offerings?

  Customer will enjoy rebates for the following plans:

  Rate Plan	Maxis Postpaid 109	Maxis Postpaid 139	Maxis Postpaid 169	Maxis Postpaid 199
  Rebate	RM50 x 24 months (SIM only) RM30 x 24 months	RM20 x 24 months	RM20 x 24 months	RM20 x 24 months

  Note:
  Rate Plan Advance Payment waived.
  Device advance payment applies (waiver up to RM 400 on selected devices).
  Standard consumer business & device contract applies.
  

• When is the campaign period?

  The campaign period is valid until 31^st December 2023.
  

• Who is eligible for this offer?

  This offer is open to all Sime Darby Group’s employees with a valid staff ID.
  

  Applicable to consumer/CC-to-CI, new registrations, port-ins, change of rate plan & pre to post with device bundle for Maxis Postpaid 109/139/169/199 plan.
  

• Where will the plan be available for registration?

  Sime Darby Group’s employees can submit the Registration of Interest form (ROI) from the microsite via embedded link in the eDM OR walk-in to any Maxis Centre.

  Note: This offer is not applicable via Maxis Exclusive Partners. Please refer to the list of participating Maxis Centres

• What is the required identification for registration?

  • MyKad/Passport and Staff ID

  OR

  • MyKad/Passport and HR/Company Letter

  *only for Sime Darby Group’s employees
  

• Do I enjoy any advance payment waiver?

  You will only enjoy rate plan advance payment waiver.

  You will still need to pay for device advance payment & deposit (if applicable). However, there is a waiver of up to RM400 for selected devices.
  

• Am I tied to a contract if I register for this offer?

  Yes, this offer is subject to a 24-month contract.
  

• I am still on contract with my existing mobile operator. How can I accept this offer without having to take a new number?

  You will need to terminate your device contract with your current mobile operator and settle all outstanding amount. Then port in your existing line to Maxis to enjoy this offer.

• What happens if I terminate within the Device Contract period?

  An Early Termination Fees will be charged. Calculation of the termination fees as follow:

  • Register via Maxis Centres: (Recommended Retail Price - Upfront Price) x (Remaining month / 24 months) + RM100 admin fees
    

• What happens if I transfer my line to another person within the Device Contract period?

  Device contract is non-transferable.
  An Early Termination Fee will be charged.

• If I fail to make payment for device contract plan, what will happen to my contract?

  If you fail to make payment for device contract plan, the monthly fee & contract will continue to run till contract ends. In the event you terminate the contract prior to contract ends, penalty will be charged to your account.

• Where do I register this promo?

  Via Maxis Centre or Sime Darby Group microsite.
  

• Where do I pay the bills?

  Via apps, internet banking, walk-in to Maxis Centre or Maxis kiosks.
  

• Can I upgrade my plan during contract term?

  Yes.

• How do I return faulty device and warranty period?

  Please liaise directly with the device vendor.

• How fast can we get the device if register via Omnichannel /MC?

  Omnichannel & Telesales:-
  Klang Valley: 3-5 days
  Outside Klang Valley: 5-7 working days

  Maxis Centre: On the spot (subject to stocks availability)

• Can I register more than 1 line?

  Yes.

• Can we bundle this plan with Maxis Home Fibre/Home 4G WiFi?

  Yes.

• What happens if I don’t pay my bill?

  If no payment is received within 30 days from the billing date, your service will be barred.
  

• this promo eligible for non Sime Darby Group employees?

  No. This promo is only valid for Sime Darby Group’s employees.

• What if I lost my device?

  User need to call 123 to block the line & request to issue a new SIM.