As directed by MCMC, SMS with URL link, personal data & phone no. will be blocked from 2 Jul 2023.

SMS with URL link will be blocked effective 2 Jul 2023.

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Frequently Asked Questions

Decommissioning of Caller Line Identification Restriction (CLIR)

  • CLIR is a Value-Added Service which allows you to hide the display of your mobile number to your call recipients.

  • Maxis is complying to the Malaysian Communications and Multimedia Commission Numbering Plan and requirements to ensure that all calls and Short Message Service (SMS) deliveries display the actual number information.

    For more information, please visit MCMC’s statement at: https://www.mcmc.gov.my/skmmgovmy/media/General/PEMBERITAHUAN-WEBSITE-MCMC-PEMATUHAN-SUBSEKSYEN-3-8-1-12-NEAP.pdf

  • Maxis will stop offering CLIR service on 30th of June 2023. Your standard monthly fee for CLIR will not be charged starting from your August bill.

  • You may continue to enjoy the CLIR service until 30th June 2023.

  • To comply with MCMC’s requirements, Maxis currently does not offer any similar services.

  • You may continue to enjoy the CLIR service with your current subscription until 30th June 2023.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Business Customer Service