What is Caller Line Identification Restriction (CLIR)?

CLIR is a Value-Added Service which allows you to hide the display of your mobile number to your call recipients.

Why is Maxis decommissioning Caller Line Identification Restriction (CLIR)?

Maxis is complying to the Malaysian Communications and Multimedia Commission Numbering Plan and requirements to ensure that all calls and Short Message Service (SMS) deliveries display the actual number information. For more information, please visit MCMC’s statement at: https://www.mcmc.gov.my/skmmgovmy/media/General/PEMBERITAHUAN-WEBSITE-MCMC-PEMATUHAN-SUBSEKSYEN-3-8-1-12-NEAP.pdf

What if I’m a business customer and when will Maxis stop the CLIR service?

Maxis will stop offering CLIR service on 30 th of June 2023. Your standard monthly fee for CLIR will not be charged starting from your August bill.

What will happen to my subscription if I’m a business customer and I have subscribed to CLIR service?

You may continue to enjoy the CLIR service until 30 th June 2023.

Do I have alternative options to CLIR?

To comply with MCMC’s requirements, Maxis currently does not offer any similar services.

What happens if I subscribed to CLIR in June 2023?

You may continue to enjoy the CLIR service with your current subscription until 30th June 2023.

Frequently Asked Questions

Decommissioning of Caller Line Identification Restriction (CLIR)

CLIR is a Value-Added Service which allows you to hide the display of your mobile number to your call recipients.
Maxis is complying to the Malaysian Communications and Multimedia Commission Numbering Plan and requirements to ensure that all calls and Short Message Service (SMS) deliveries display the actual number information.

For more information, please visit MCMC’s statement at: https://www.mcmc.gov.my/skmmgovmy/media/General/PEMBERITAHUAN-WEBSITE-MCMC-PEMATUHAN-SUBSEKSYEN-3-8-1-12-NEAP.pdf
Maxis will stop offering CLIR service on 30^th of June 2023. Your standard monthly fee for CLIR will not be charged starting from your August bill.
You may continue to enjoy the CLIR service until 30^th June 2023.
To comply with MCMC’s requirements, Maxis currently does not offer any similar services.
You may continue to enjoy the CLIR service with your current subscription until 30th June 2023.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.