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Frequently Asked Questions

International Direct Dialing

  • IDD is a default service, which can be subscribed during the new line registration process. It will enable you to make international calls to mobile, fixed line and satellite phone numbers at any point of time as long as your account is active/current.

  • IDD bundles offers IDD savings on premium IDD calls with three different types of bundles. Customers can enjoy free IDD minutes quota  which is refreshed every bill cycle:

    • IDD Biz Countries- 200 mins
    • IDD Asia Top 16- 120 mins
    • IDD Biz Top 25- 90 mins
  • IDD Saver bundle is made available for the following rate plans:

    • Maxis Business Postpaid
    • MaxisONE Business
    • Maxis ONEBusiness Prime 78 / 188
    • Flexishare
    • ONEBusiness Flexi
    • ONEBusiness Office
    • ONEBusiness Smart
  • You will be charged RM30 in full on a monthly basis. There is no pro-ration on the charges. Any excess use beyond the free minutes from this IDD Saver Bundle will be charged as per the standard IDD rates.

  • Rollover feature is not available for any IDD bundles. Any unused minutes for that month will be forfeited

  • Yes, you can. If you have utilized your current IDD bundled minutes, you may opt to purchase a one time add-on IDD pass that offers you free minutes valid up to your bill cycle.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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