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Frequently Asked Questions

Jualan Maxis

  • Customers can get selected devices with low to no top up payment following new or renewal plan subscription on Maxis Business Postpaid rate plan 48/68/98/108/128/158/188.

  • Yes, line subscribed with the device under this Jualan Maxis Campaign will be contracted for 24 months or 12 months.

    However, customer who opt for 12-months device contract is not eligible for SME grant. The 24-months device contract is eligible for SME grant.

  • This offer shall commence on August 2nd to September 30th, 2022, on a first-come, first-served basis and while stocks last.

    Maxis reserves the right to alter, amend or foreclose this offer without prior notice in the event that any device model is sold out or out of stocks.

  • To enjoy this offer, you can refer to your Account Manager, or any appointed SME channel to sign up for any of the following Maxis Business rate plan group:

    • MBP 48/68/98/108/128/158/188
  • Yes, you may sign up for only this offer, subject to Business Credit Checking (BCC) approval.

  • Yes, you can sign up for this offer with additional new lines on top of your existing line with Maxis, subject to Business Credit Checking (BCC) approval.

  • No, you must complete the current contract before signing on to a new contract.

  • Should you choose not to terminate your line subscription during the 24 months contract duration, an early termination charges will be triggered:

    Early Termination Charges = Rate Plan Monthly Commitment fee x Remaining months of contract period.

  • If you wish to perform the transfer of lines to another company, you will need to terminate the contract, and this will trigger the early termination charges.

    Transfer of contract is NOT allowed.

  • No. this offer cannot be combined with any other ongoing promotion or special subsidy awarded unless otherwise granted.

  • Yes. The offer is also applicable for combined subsidies of more than 2 lines and above subject to the standard combined subsidy method i.e., standard subsidy will be used to knock off from the device top-up price indicated in Device Matrix.

    Calculation E.g.:

    Samsung Galaxy S22 5G top up price is RM1999 on MBP 188 (based on Device Matrix)
    Standard subsidy on MBP 98 = RM400
    Final top up price = RM1999 – RM400 = RM599

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Business Customer Service

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