Frequently Asked Questions
Maxis Business Postpaid
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Maxis Business Postpaid plan is a mobile plan designed specifically for registered businesses. It offers unlimited data, calls, and SMS, along with built-in international roaming and share lines for your team—all unified in one monthly package. Plans start from RM80 per month.
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These plans are available exclusively to businesses with valid company registrations. This applies whether you are registering new lines, porting in from another network, or upgrading existing lines.
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No, these plans are strictly for registered businesses. For personal use, we highly recommend our standard Maxis Postpaid plans. You can explore them here: Maxis Mobile Plans.
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We offer five tiers to suit your business needs. Please note that unlimited data is subject to our Fair Usage Policy (FUP).
Plan Monthly Fee Data Maxis Business Postpaid 80 RM80/mth 300GB Maxis Business Postpaid 110 RM110/mth Unlimited (4G/5G)* Maxis Business Postpaid 140 RM140/mth Unlimited (4G/5G)* Maxis Business Postpaid 170 RM170/mth Unlimited (4G/5G)* Maxis Business Postpaid 200 RM200/mth Unlimited (4G/5G)* *Subject to Fair Usage Policy - https://www.maxis.com.my/en/faq/products-services/fair-usage-policy/
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You can monitor your data usage and manage your account details at any time via:
- Maxis App: Available for download on iOS and Android.
- Maxis Business Hub: Accessible online at https://businesshub.maxis.com.my/
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Yes, built-in roaming data is included for Maxis Business Postpaid 110 and above. Each eligible principal line receives 3GB of roaming data per month. The coverage region depends on your specific plan:
- Maxis Business Postpaid 110: 3GB/mth (Border — 4 countries)
- Maxis Business Postpaid 140: 3GB/mth (ASEAN — 9 countries)
- Maxis Business Postpaid 170: 3GB/mth (APAC — 36 countries)
- Maxis Business Postpaid 200: 3GB/mth (Multi-Country — 70 countries)
For the full list of covered countries, visit https://www.business.maxis.com.my/en/mobile/postpaid-plan/
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Once you exceed your 3GB allocation, your roaming connection will remain active at a reduced speed of up to 64kbps for the remainder of your billing cycle. Your 3GB high-speed allocation will automatically reset at the start of your next billing cycle.
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Yes. If you require more high-speed roaming data beyond your plan's included quota, you can easily purchase add-on roaming passes via the MyMaxis app or Maxis Business Hub. Available passes include:
- 1-Day Data Pass @RM38
- 1 Day DataRoam pass at RM38 (with 50/500MB quota in selected countries)
- 3 Days ASEAN Data Pass @ RM39
- 7 Days ASEAN Data Pass @ RM49
- 7 Days APAC Data Pass @ RM69
- 15 Days Multi-Country Data Pass @ RM99
- 30 Days Multi-Country Data Pass @ RM129
- Monthly Business World Unlimited Data Pass: RM99 (Recurring monthly subscription; charges apply automatically each month until cancelled).
- 50-Day Business Saudi Premium Data pass at RM129
For the full list of covered destinations per pass, visit https://www.business.maxis.com.my/en/mobile/international-roaming/
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Maxis Business Postpaid 80 is a domestic-only plan and does not include built-in roaming.
If you use your line abroad, standard roaming charges is applicable — visit https://www.business.maxis.com.my/en/mobile/international-roaming/ for details.
To enjoy built-in roaming at no extra charge, consider upgrading to Maxis Business Postpaid 110 or above. -
The number of Share Lines you can add depends entirely on your principal plan tier:
- Maxis Business Postpaid 80 : Not available
- Maxis Business Postpaid 110 : Up to 1 Share Lines Allowed
- Maxis Business Postpaid 140 : Up to 3 Share Lines Allowed
- Maxis Business Postpaid 170 : Up to 5 Share Lines Allowed
- Maxis Business Postpaid 200 : Up to 7 Share Lines Allowed
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There are two Share Line options available to complement your principal plan:
- Maxis Business Postpaid Share 50: Includes 100GB of data, plus unlimited calls and SMS.
- Maxis Business Postpaid Share 30: A data-only line including 30GB of data.
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Yes. Share line users may purchase roaming add-on passes independently. For available passes and pricing, visit https://www.business.maxis.com.my/en/mobile/international-roaming/
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No, Share Lines are not available as standalone subscriptions. They must be linked to an eligible Maxis Business Postpaid principal plan that has available Share Line slots. If you do not yet have a principal plan, visit https://www.business.maxis.com.my/en/mobile/postpaid-plan/ to get started.
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Yes, a combined device subsidy is available when you sign up for multiple new lines under the eligible Maxis Business Postpaid plans.
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Yes, you can sign up for a standalone SIM-only plan with no contract. However, if you opt for a Maxis Business device contract, Maxis Zerolution, or a Bring Your Own Device (BYOD) contract offer, standard contract terms will apply.
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Yes, existing customers are welcome to upgrade to the new Maxis Business Postpaid plans. If you are currently under a contract, your existing contract tenure will carry over and continue seamlessly.
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No. Once you migrate to the new Maxis Business Postpaid plans, you cannot revert to the previous legacy plan versions, as they are no longer offered.
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If you terminate your plan before the agreed contract period concludes, an Early Termination Charge (ETC) will apply. The charge is calculated using the following formula:
Early Termination Charge = Monthly Fee × Remaining Contract Months
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To manage your plan, you can reach out to us through any of the following channels:
📧 Email: customercare@maxis.com.my or bizcare@maxis.com.my
📞 Call: 1-800-82-1919 or 1919
🏢 In person: Visit any Maxis Centre
Login to Maxis Business Hub (MBH) to upgrade your plan
